Privacy Policy

1. Introduction and Commitment

Welcome to ibda.company, the official website operated by IBDA (“we,” “us,” or “our”). We are committed to safeguarding the privacy and personal data of our website visitors, clients, and partners (“you”).

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access and use https://ibda.company/ (the “Website”) and our related services.

We adhere to the highest applicable data protection standards, including but not limited to:

  • Vietnam’s Decree No. 13/2023/ND-CP on Personal Data Protection.
  • The European Union’s General Data Protection Regulation (GDPR).
  • The California Consumer Privacy Act (CCPA), as amended by theCalifornia Privacy Rights Act (CPRA).

To ensure clarity and transparency, the following terms are defined as follows:

  • Personal Data: Any information in the form of symbols, letters, numbers, images, sounds, or similar electronic formats that relates to an identified or identifiable individual. This includes both direct identifiers (such as name and email address) and indirect identifiers (such as IP address and cookie identifiers).
  • Data Subject (You): The individual whose personal data is being processed by us.
  • Personal Data Controller (“We”): IBDA, the entity that determines the purposes and means of processing your Personal Data.
  • Data Processing: Any operation or set of operations performed on Personal Data, including but not limited to collection, recording, analysis, storage, modification, disclosure, transmission, deletion, destruction, or other related activities.

By accessing and using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

2. Cookie Policy and Data Collection Tools

When you browse our Website, we may automatically collect certain technical information from your device. This type of data may include:

  • Device and Connection Information: IP address, browser type/version, operating system, and device type.
  • Usage Information: Pages visited, access times, links clicked, and referring URLs (the website you visited before accessing our Website).

We use third-party analytics and marketing tools, including Google Analytics and Facebook Pixel to collect such information.

What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They enable the website to remember information about your visit (such as your preferred language), making your next visit more efficient and personalized.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Required for website functionality. They are typically set in response to actions you take, such as submitting a contact form.
  • Performance and Analytics Cookies: Helps us measure traffic to analyze and improve overall site performance.
  • Functional Cookies: Allow the Website to remember choices you make in order to provide enhanced and personalized features.
  • Marketing and Advertising Cookies: Track your online activity to build a profile of your interests and display relevant advertisements on other websites.

Mandatory Disclosure: Google Analytics

This Website uses Google Analytics. In accordance with Section 13 of the Google Analytics Terms of Service, we hereby inform you:

Google Analytics uses cookies to collect and process data regarding how you use the Website. This information (including your IP address) may be transmitted to and stored by Google on servers located in the United States.

To better understand how Google collects and processes your data, please review: “How Google uses information from sites or apps that use our services” at: https://policies.google.com/technologies/partner-sites?hl=vi

Your Consent and Cookie Preferences

When you first access our Website (from jurisdictions that require explicit opt-in consent, such as Vietnam and the European Union), we will not place any non-essential cookies (including Analytics and Marketing cookies) unless and until we receive your clear consent through our cookie banner. You have the right to withdraw or modify your consent at any time by adjusting your preferences through the cookie settings.

3. Information Provided by Users Through Forms

We collect information that you voluntarily provide when you complete contact forms, consultation request forms, or news subscription forms on our Website.

This type of data typically includes:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Any additional information you choose to include in your message.

We process your Personal Data only when there is a clear purpose and a valid legal basis for doing so. Our primary purposes include:

Purpose Data Category Legal Basis (GDPR/Decree 13)
Provision of Consulting Services (Responding to inquiries, communicating with you, and delivering consultation services as requested.) Name, Contact, Company, Message, Sensitive Data (if required) Contract Performance or Explicit Consent
Newsletters and Marketing Communications (Sending updates, announcements, and promotional offers related to our services.) Name, Email. Your Explicit Consent (Opt-in).

Notice Regarding Sensitive Personal Data:

Our consulting services may require the collection of information classified as Sensitive Personal Data (for example, financial information necessary to provide advisory services). We collect such data only when it is strictly necessary and always on the basis of your explicit, separate, and informed consent.

4. Third-Party Data Sharing and Customer Data Security

We do not sell your Personal Data. However, we may share or disclose your information to third parties in the following circumstances:

  • Service Providers (Data Processors): We share information with trusted companies that support our business operations, such as web hosting providers, email service providers, and Customer Relationship Management (CRM) platforms. These parties are contractually bound to process data strictly in accordance with our instructions and are required to implement appropriate technical and organizational security measures.
  • Analytics and Advertising Partners: We may “share” (as defined under the CCPA) certain technical data and cookie-related information with partners such as Google and Meta (Facebook) for analytics and targeted advertising purposes.

International Data Transfers:

Our service providers and partners may operate globally, particularly in the United States. As a result, your Personal Data may be transferred to, stored, and processed in countries outside of Vietnam. We ensure that any international data transfer is conducted in full compliance with applicable legal requirements, including cross-border data transfer regulations under Vietnam’s Decree 13.2.

Data Security Measures and Data Retention:

We implement strict technical and organizational security measures — including SSL encryption and internal access controls — to protect your Personal Data against unauthorized access, loss, misuse, or destruction.

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected (as outlined in Section 3), or as required by applicable law. Marketing-related data will be retained until you withdraw your consent (unsubscribing).

5. Our Privacy Commitment and Lawful Disclosure Obligations

Your Rights Regarding Personal Data

We are committed to respecting and safeguarding your rights in relation to your Personal Data. In accordance with Vietnam’s Decree 13, the GDPR, and the CCPA, you are entitled to the following rights:

  • Right to Be Informed and Right of Access: You have the right to be informed about how we process your data and to request access to, or a copy of, the Personal Data we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information concerning you.
  • Right to Erasure (Right to Be Forgotten): You may request the deletion of your Personal Data under certain conditions, such as when the data is no longer necessary for the purposes collected or when you withdraw your consent.
  • Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time.
  • Right to Object or Restrict Processing: You have the right to object to our processing based on legitimate interests or request restrictions on how your data is used.
  • Right to Lodge a Complaint: You have the right to file a complaint with the competent data protection authority in Vietnam if you believe your privacy rights have been violated.

Additional Notice for California Residents (CCPA/CPRA)

  • Right to Opt-Out of “Sale” or “Sharing”: Our use of advertising cookies (including those from Google and Meta) may be considered “sharing” under California law. You have the right to opt out of such data sharing at any time.
  • Right to Limit the Use of Sensitive Personal Information: If we collect Sensitive Personal Information, you have the right to request that we limit its use and disclosure of such information.
  • Global Privacy Control (GPC) Signals: We recognize and honor Global Privacy Control (GPC) signals as valid requests to opt out of the “sale” or “sharing” of Personal Data.

Information Disclosure Required by Law

We will disclose your Personal Data only when required to do so by applicable law or in response to valid requests from competent governmental authorities (such as courts or law enforcement agencies) in order to comply with our legal obligations.

Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect Personal Data from children under 16 years of age.

Policy Updates and Contact Information

We may update this Policy periodically to reflect changes in our practices or new legal requirements (at least once every 12 months).

If you have any questions, concerns, or wish to exercise your data protection rights, please contact us at:
Email: info@ibda.company

IBDA

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