01
After-hours messages
An enquiry sent at 10:00 pm waits until the next morning for a reply.
First month free
A chatbot that replies 24/7 and sends leads straight to your CRM
IBDA trains your chatbot on your own business information and advises in both Vietnamese and English. It replies to messages and comments on your website, Messenger, Instagram, Zalo OA, WhatsApp and Telegram. Each lead lands in a built-in CRM and goes to the right salesperson automatically.
- Bilingual
Vietnamese – English - Live in
about 24 hours - First month free
IBDA
Hi, I'm Dot from IBDA. Do you need help with marketing, chatbots or running your business?
Does the chatbot reply to comments too?
Yes. I answer both messages and comments in the same system. Would you like to see which plan fits?
Four places busy teams lose leads
When customers reach out on several channels at once, a busy team struggles to keep up. You may recognise one of these.
You may recognise one of these four situations.
02
Missed comments
The team is busy with direct messages, so questions under your ads sit unanswered for hours.
03
Scattered customer details
The phone number is in Zalo, the request is in Messenger, and the chat history lives on each salesperson's phone.
04
No clear owner
A customer asks again, and nobody knows who spoke to them or what they were told.
From first message to closed deal
IBDA's chatbot answers the enquiry, captures the lead, hands it to the right salesperson and keeps track until the sale is made.
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Step 1
Answers instantly, 24/7
Replies to messages and comments on all 6 channels and captures the customer's phone number.
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Step 2
Captures every lead
Name, phone number, needs, source channel and the full chat go into your CRM.
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Step 3
Routes to the right rep
Each new lead is assigned to a salesperson automatically.
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Step 4
Tracks every follow-up
You see each lead's status right up to the sale.
What you get
Bilingual advice in Vietnamese and English
The chatbot talks with customers in Vietnamese and English, so your business can serve local and international customers on one system.
It detects the customer's language on its own and replies in kind.
Comments answered too
Questions left under your social posts get answered in the same system as your direct messages.
The full customer history
Know what each customer asked, what stage they are at and who is handling them.
Accurate and on-brand
Answers come only from the information you give us. The chatbot does not make up prices or promises.
Quick to launch
Your chatbot goes live in about 24 hours once we have all your materials.
A chatbot trained for your industry
Every industry has its own common questions, sales conversations and steps to close. IBDA trains your chatbot on your own products, services and sales process, so it answers the way your team does.
Travel
01Answers questions on departure dates, tour itineraries and travel documents; records group size and preferred travel dates.
Dental and aesthetics
02Introduces your services and takes appointment requests; records each customer's needs so your consultants can call back.
Education and training
03Answers questions on courses and intake dates; records each student's level and goals.
Retail
04Advises on products, return policies and delivery fees; records what each customer wants to buy.
The four industries are examples, not client names. Click an industry to see a sample conversation.
One system, 6 channels
All customer messages are connected and managed together in one IBDA chat inbox.
Website
Messenger
Instagram
Zalo OA
WhatsApp
Telegram
4 steps to start using IBDA chatbot
From your first consultation to a chatbot that is ready for customers, IBDA stays with you through setup and onboarding.
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01
Request a consultation
Tell us your needs, your industry and the channels you want to connect.
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02
Share your materials
Send product and service details, pricing, FAQs and your consultation process.
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03
Setup & testing
IBDA trains the chatbot, configures channels and CRM, and checks the replies.
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04
Handover & go-live
You review the result, get usage guidance and start receiving customers.
Setup time: about 24 hours
Counted from when IBDA receives all materials and the access it needs. Timing may vary with the complexity of the integration.
Offer for all 3 plans
Your first month is free
The offer applies to all 3 plans. Sign up for a 3-month plan and pay for only 2 months – your first month is free. Our consultants will walk you through the details when they contact you.
Get a quote- Applies
to all 3 plans - Sign up for
3 months - First month free
Compare our three chatbot plans
- Live in about 24 hours
- From USD 39 per month
- First month free
Basic plan
Best forBusinesses that get most enquiries through their website.
- Channels
- 1 website (live chat on your website)
- Monthly allowance
- 1,000 messages · 5 CRM users
- Instant replies, 24/7
- Built-in CRM with full chat history
- Automatic lead routing to sales
Advanced plan
Best forBusinesses that sell on social media.
- Channels
- 6 platforms, 1 account each (Website, Messenger, Instagram, Zalo OA, WhatsApp, Telegram)
- Monthly allowance
- 2,000 messages and comments · 10 CRM users
- Instant replies, 24/7
- Social comment replies
- Built-in CRM with full chat history
- Automatic lead routing to sales
Comprehensive plan
Best forBusinesses with multiple pages or locations.
- Channels
- 6 platforms, unlimited accounts (Website, Messenger, Instagram, Zalo OA, WhatsApp, Telegram)
- Monthly allowance
- 3,000 messages and comments · unlimited CRM users
- Instant replies, 24/7
- Social comment replies
- Built-in CRM with full chat history
- Automatic lead routing to sales
First month free on all 3 plans: sign up for a 3-month plan and pay for only 2 months.
Prices exclude VAT and third-party platform fees.
The offer applies to all 3 plans when you sign a 3-month contract. Our consultants will walk you through the details when they contact you.
Plans start from USD 39 per month, excluding VAT. Click "Get a quote" and we will email you the full quote for all 3 plans.
In about 24 hours once we have all your materials.
We train it on the products, services and sales process you share with us, so it answers the way your team does.
No. Answers come only from the information you give us. The chatbot does not make up prices or promises.
Basic: live chat on 1 website, 1,000 messages a month and 5 CRM users.
Comprehensive: 6 platforms, unlimited accounts, 3,000 messages and comments a month and unlimited CRM users.
Yes. IBDA's chatbot advises in Vietnamese and English, with replies built from the product, service and policy information your business provides.
You only need to provide product and service information, pricing, FAQs and access to the channels you want to connect. IBDA handles setup, training, testing and usage guidance.
- Business informationContact details, opening hours and customer care channels.
- Products & policiesProduct and service catalogue, pricing, policies and FAQs.
- Consultation processHow to address customers, what to advise on, and when to hand over to staff.
- Channels & systemsChannels to integrate, who receives the leads and your existing CRM (if any).
Don't have everything yet? IBDA will guide you through completing what's needed during setup.
Get your chatbot quote and first month free
Leave your details and we will email you the full quote for all 3 plans. Our consultants will contact you within 1 business day.
Thank you.
Your chatbot quote is on its way to the email you entered. If you cannot see it, please check your spam or promotions folder. Our consultants will contact you by phone, Zalo or WhatsApp within 1 business day.
